Terms of Service

📜 Acceptance of Terms

Welcome to Moissanite Room. By accessing our website, creating an account, or purchasing our products, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, Refund & Returns Policy, and any other policies referenced on our website.

If you do not agree with these Terms, please do not use our website or services.

👤 Website Use

By using our website, you confirm that:

• You are the age of majority in your province or territory, or have the consent of a parent or legal guardian.
• You will use our website and products only for lawful purposes.
• You will not engage in any activity that could damage, interfere with, or compromise the security or functionality of our website.
• You will comply with all applicable laws and regulations while using our services.

⚖ General Conditions

We reserve the right to refuse service, cancel orders, or terminate accounts at our sole discretion.

While information transmitted across networks may pass through various systems, all payment information is encrypted using secure payment technology.

📝 Product Information

We make every effort to ensure that product descriptions, pricing, availability, and images are accurate.

However:

• Product information may occasionally contain typographical errors or inaccuracies.
• Prices and product availability may change without prior notice.
• Product images are displayed as accurately as possible, but colors and appearance may vary depending on your device’s display settings.

💎 Products & Services

• All products are subject to availability.
• We reserve the right to limit quantities or discontinue products at any time.
• Many of our jewelry pieces are made-to-order and crafted specifically for each customer.
• We reserve the right to refuse or cancel any order if necessary.

🛒 Orders & Billing

By placing an order, you agree to provide current, complete, and accurate billing and shipping information.

We reserve the right to:

• Refuse or cancel any order.
• Cancel orders suspected of fraud or unauthorized activity.
• Decline orders where payment authorization cannot be verified.

If an order is cancelled after payment has been processed, any applicable refund will be issued in accordance with our Refund & Returns Policy.

💳 Pricing & Payment

• All prices are listed in the applicable currency displayed on our website.
• Prices are subject to change without notice.
• Payment must be received and successfully verified before production or shipment begins.
• Applicable taxes and shipping charges are calculated during checkout.

🚚 Shipping

Shipping estimates are provided for convenience only and are not guaranteed.

Once an order has been delivered to the shipping address provided and, where applicable, signed for by the recipient, responsibility for the shipment transfers to the customer.

Moissanite Room is not responsible for delays caused by shipping carriers, weather, customs processing, or circumstances beyond our reasonable control.

🔄 Returns & Exchanges

Returns, exchanges, and cancellations are governed by our Refund & Returns Policy.

Requests that do not meet the requirements outlined in that policy may be declined.

🌐 Third-Party Services

Our website may contain links to third-party websites or services, including payment processors, shipping providers, and social media platforms.

Moissanite Room is not responsible for the content, privacy practices, security, or policies of any third-party websites or services.

💬 User Content

If you submit reviews, comments, photos, testimonials, or other content to Moissanite Room:

• You retain ownership of your content.
• You grant Moissanite Room a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, display, and promote that content in connection with our business.
• You confirm that your content does not infringe on the rights of others and is not unlawful, misleading, defamatory, offensive, or inappropriate.

We reserve the right to remove user content at our discretion.

🔒 Privacy

Your personal information is collected, used, stored, and disclosed in accordance with our Privacy Policy.

By using our website, you consent to those practices.

⚠ Limitation of Liability

To the fullest extent permitted by applicable law, Moissanite Room, its owners, employees, affiliates, suppliers, and partners shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, business opportunities, or other losses arising from or related to:

• Your use or inability to use our website.
• Any products or services purchased through our website.
• Website interruptions or technical failures.
• Errors, omissions, or inaccuracies on the website.
• Delays or failures caused by events beyond our reasonable control.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim, unless otherwise required by applicable law.

🛡 Indemnification

You agree to indemnify, defend, and hold harmless Moissanite Room and its owners, employees, affiliates, partners, and service providers from any claims, liabilities, damages, losses, expenses, or legal fees arising from:

• Your violation of these Terms.
• Your misuse of our website or services.
• Your infringement of the rights of any third party.

⚖ Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the Province of British Columbia and the applicable federal laws of Canada.

Any dispute arising from these Terms or your use of our website shall be resolved in the courts located within British Columbia, unless otherwise required by applicable law.

📄 Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any changes become effective immediately upon being posted on our website. Your continued use of the website following any updates constitutes your acceptance of the revised Terms.